Return & Exchange Policy
We take pride in offering quality, made-to-order garments. Please review the following before placing your order:
🔁 Return & Exchange Policy:
We follow a No Return, No Exchange policy unless the product is defective.
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In case of a defect, please record an uncut, continuous video of the unboxing process from the moment the parcel is opened.
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Items must be in original condition, unworn, unwashed, and with all tags attached.
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Claims without proper video proof cannot be processed.
⚠️ Order Disclaimer:
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Size Accuracy: Please select your size carefully using our Size Guide. We do not offer size exchanges.
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Made-to-Order Policy: Most products are made after you place the order, which means we require 5 to 7 working days to prepare and dispatch your items.
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Ready-to-Ship Options: Need something urgently? Contact us via WhatsApp to check our list of ready-to-ship items.
We appreciate your understanding and cooperation, as this helps maintain fairness and quality assurance for all our customers.